Mindblown: a blog about philosophy.
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PSA ROI Calculator
[et_pb_section fb_built=”1″ _builder_version=”4.6.0″ collapsed=”off”][et_pb_row _builder_version=”3.29.3″ min_height=”5831px” collapsed=”off”][et_pb_column type=”4_4″ _builder_version=”3.29.3″][et_pb_blurb title=”PSA/HelpDesk Softare – Is it a Cost or Investment” image=”https://promys.com/wp-content/uploads/2019/03/Promys-Exec-Report-Company-KPIs.png” icon_placement_last_edited=”off|desktop” icon_alignment_last_edited=”off|desktop” _builder_version=”4.6.0″ _module_preset=”default” header_font=”Roboto||||||||” body_font=”Roboto||||||||” custom_margin=”|||-1px|false|false” custom_padding=”57px|||||” child_filter_hue_rotate=”111deg” child_filter_saturate=”118%” child_filter_sepia=”23%” border_radii_image=”off||||”] As a service-based technology integrator, how do you select the best solution to replace your current PSA software? The PSA market has many choices and…
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Promys releases latest version of advanced KPI Executive Reporting
Toronto, Ontario – Mar 29th, 2019 – Promys, a leader in integrated CRM/PSA/MSP/Help Desk business software for technology solution providers, announced the newest release of its KPI Executive Reporting module. With its underlying Microsoft Power BI technology, senior Management has incredible access to critical business analytics. “Promys already has robust operational reporting within the CRM/PSA/MSP/Help…
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Training Remote Help Desk Workers
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Overpaying for CRM/PSA/Helpdesk Solutions?
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Cash Flow Optimization Tips
Why should you spend time paying attention to Cash Flow (CF) vs. other priorities? CF is even more critical to a growing business. It’s an often-ignored opportunity to improve net profitability. CF is typically 4th on the list of KPIs (Key Performance Indicators) behind revenue, margin, and utilization. Accounting is seen as the sole owner…
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3 Mistakes Killing your Project Profitability
Many IT Solution providers struggle with the same project profitability issues. They can’t confirm if their project made money or lost money until weeks after the project has closed. Even worse, they get blindsided by a project they didn’t know was in trouble until it’s too late to do anything about it. This leads to…
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5 Lessons Learned to Grow a Profitable MSP Business
I recently had a conversation about the challenges of running and growing an MSP with Mike Nelson of Arizona-based Canyon Horizon LLC. Many of the points we discussed seemed like common sense, but several of the experiences he shared might be considered insightful. Here’s a summary of our conversation: 1. Offer a disaster recovery program…
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3 Critical Costs of staying with Software that your Employees Hate
Whether it’s an old car that keeps breaking down, a house that’s too small for your family, or business software that you’ve outgrown, you know it’s no longer a good fit but you’re hesitant to make the change. Usually, it’s the “hassle” and temporary disruption of making the change that stops people from taking action.…
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Building Profitable Cloud Services
Build Your Own Cloud Services or be a Cloud Services Reseller? If you’re not already offering cloud or managed services, you’ve probably got a plan to. Cloud and managed services mean recurring revenue, higher profit margins, competitive differentiation and stickier relationships with your clients; what’s not to love about cloud and managed services? One of…
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3 Tips to Increase Billable Utilization
“What strategies can we employ to raise billable utilization?” It’s one of the most important questions facing a growing professional services organization, because the heavy fixed costs involved in building out a professional services offering are incurred in order to provide the opportunity for much higher profit margins (vs. lower profit margins for products). However,…
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3 Reasons why Companies Hate their PSA software but don’t change it
Whether it’s an old car that keeps breaking down, a house that’s too small for our family, or business software we’ve outgrown, rationally we know it’s no longer a good fit, yet we’re hesitant to make the change, even though we know it’s the right thing to do. Why? Well, the reason might vary by…
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